Secretariat re-opens for public, Administrative Secretaries directed to hear public grievances on daily basis from 2.30 to 3pm

JK News Today
Srinagar, June 02:

Within 48 hours of Lieutenant Governor Manoj Sinha telling administrative secretaries to interact with public on daily basis , the General Administration Department on Wednesday issued an order saying that all administrative secretaries shall be meeting public in their offices in person or through telephone or virtual mode between 2.30 to 3 p m on all working days.

The GAD order said : In order to facilitate the redressal of these issues / grievances, it has been decided that all Administrative Secretaries shall be available for attending public grievances on daily basis (except on days of tour) between 2:30 to 3:30 p.m. in person or on notified telephone numbers or on video conferencing facility for redressal of public grievances.”

It also said that , “ Accordingly, it is impressed upon all Administrative Secretaries to fix time slots (preferably 2:30 to 3:30 p.m.) on daily basis for meeting general public/delegation(s)/representative(s) for hearing public grievances either in their offices or on notified telephone numbers or through online video conferencing facility. The scheduled /telephone numbers/ web links shall be widely publicized for information of general public. “
The GAD order also cited the reasons for the suspension of the public interaction in the recent weeks. It said : “ It has been observed that due to the prevailing COVID-19 pandemic, Government-public interaction has got affected in the recent weeks.

Due to limited mobility, general public having grievances/issues in various departments could not visit the Civil Secretariat for their redressal. In order to facilitate the redressal of these issues / grievances, it has been decided that all Administrative Secretaries shall be available for attending public grievances on daily basis (except on days of tour) between 2:30 to 3:30 p.m..”

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